Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Apr 11, 2015

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company. good work life balance. good folks always willing to help each other.

Cons

Salary not very competitive as compared to other companies.

2.0
Apr 10, 2015
Recommend
CEO approval
Business Outlook

Pros

- Great culture. It is very friendly and we managed to keep the red tape down pretty well as we grew. In infrastructure engineering there is no room for slackers, but you will have fun at work too. That being said, Wayfair's culture is not so amazing that you won't find similar elsewhere. - Modern tech. Maybe not cutting edge, but certainly very recent. You will be bombarded with job offers from recruiters after a couple Wayfair projects under your belt. At least in Engineering. - Back bay office location is very convenient from public transit. - Steve and Niraj (the founders) are really smart and know exactly where they want to go and how to get there. Learn everything you can from them.

Cons

tl;dr: don't expect to be paid what you could easily get elsewhere. All of this is from the perspective of the engineering department: The pay is laughably low compared to companies looking for similar talent. Turnover is a serious problem. Employees and lower management have brought this to upper management attention, but they have responded with "that's not going to change." This has been going on for years, and management occasionally applies band aides to keep people from leaving in droves. Here's why: The personnel strategy is to hire tons of bright kids fresh out of college for pennies, with a bare minimum of experienced folks to corral them. They sell them on the "startup experience", which Wayfair decidedly is not, and has not been for many many years. Recruiting even goes so far to up sell the "stock options", which amount to a couple grand vested over 5 years. That's right. It's about $500 per year (if that), and the recruiters make it out to be like investing in Apple in the 70's. After about two years under their belts, these kids start hearing about the career growth of their friends, and especially the pay raises. The best ones leave, and experience a 50-100% raise in their salaries. I'm not exaggerating about that. I wish I was. I have had several friends who interviewed elsewhere in order to get Wayfair to propose at least a competitive counter offer. Wayfair refused, and so they left, despite not really wanting to leave. I received a similar increase when I left. For those experienced folks, there isn't much movement in the career chain, so there really isn't anywhere to go. Most of the management is made up of folks that have been there since when Wayfair really WAS a startup. Most of the early employees who would have moved on to another opportunity have already done so, and the ones that remain have no plans to leave. The only way for the technically brilliant folks (who do exist there) to get the pay they would see elsewhere is to go into management, where they usually perform poorly. There is no viable "technical career path" like other companies. Don't be fooled by the rationalization that Boston is an expensive city to live in. It is, but you will get much better pay at other companies in Boston. Think about that when you want to rent a halfway decent apartment or maybe own a house someday.

5.0
Apr 6, 2015

A great group of people to work with!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are friendly and it is a relaxed business culture. (Though that doesn't mean they don't work hard, they do!)

Cons

The office is still undergoing some construction, so there is sometimes construction noise.

Viewing 6562 - 6564 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.