Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Apr 19, 2015

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(1) Awesome people - my manager was friendly and brilliant. My manager taught me a ton about business and understanding business data. My co-workers, with few exceptions, were extremely smart and helpful. How Wayfair got these awesome people is a bit of a mystery considering con number 1. (2) Great learning experience, especially for data analysis. If you're working in any of the analysis positions (marketing, data science, pricing, planning, business intelligence), you're going to learn a ton of SQL. That's a ridiculously useful skill across many industries, because just about every companies uses a relational database to store data. You'll also learn some Excel, which is often quite useful as well. Biggest pro for me: I landed my current gig because of what I learned at Wayfair.

Cons

(1) Low pay. As pretty much every review here says, the pay is awful. Don't expect it to increase anytime soon. That's because the company operates in online retail, which has notoriously bad margins especially in non-luxury categories. Since Wayfair is already bleeding cash from online ad spend (which anyone can see from the 10-K, now that the company is public), the company needs to keep costs down. Even if Wayfair eventually achieves household name recognition, their low margins aren't going to mean big increases in your paycheck (2) Ancient technology. Internal systems routinely break. When they're not broken, they're taking an eternity to load. This can make doing your job very difficult. The engineers work like mad to get things fixed, but there's only so much they can do when they have to deal with con # 3 (3) Turnover. Unsurprisingly, low pay across the board means people leave Wayfair quickly. (4) Limited ability to fix technical problems. Maybe this is true of all large corporations (which Wayfair has been for at least the last couple years), but your access rights are going to be restricted. So if you figure out Excel and SQL and need to do a little, say, Python to automate some aspect of your job, you won't be allowed to except for a handful of teams. Get used to lots of manual clicking and lots of frustration with your computer.

3.0
Apr 14, 2015

Incredible people but scaling out of control

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at Wayfair make it a fun place to work. Wayfair does a good job of hiring smart, driven, kind people that are fun to be around and know how to balance work and outside life.

Cons

Compensation is well below the responsibility that people have compared to other companies. As the business has scaled, senior management has lost site of caring about management as a value. Everyone is hard-charging against dozens of initiatives and at times it doesn't feel like there is a clear strategy

Viewing 6559 - 6561 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.