Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,889 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 39% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 660 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 540 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 454 reviews)); "Good work life balance and clear KPIs" ((in 360 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 196 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 407 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 380 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 294 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 262 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 189 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

39% would recommend to a friend

(6,865 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Oct 8, 2014

Great company to learn and grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture. Everyone is very supportive. Always an opportunity to grow and learn.

Cons

Very young company. People seem to be in and out within a few years.

4.0

Oct 7, 2014

Great E-commerce Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to gain experience - You get lots of experience from day one and are put in charge of projects that have an impact Great people - Everyone is young and excited about what they do Good PTO - Starting with 16 days and 18 after 1 year. If you make it to 5 years you have almost 6 weeks of vacation. Good benefits package Great office - New office is a really cool space and right in the middle of Back Bay As a plus: Quarterly parties are always really fun

Cons

Depending on the department salary can be wanting Need to be advocate for yourself if you want to get promoted, managers are often stretched too thin to recognize your progress Used to be a 9-5 job, this has changed since the push to go public, now days are ~10 hrs Blanket hired a lot of managers and senior managers in 2014 making it difficult to move up if you start at level one or two

4.0

Oct 2, 2014

Once you know what the working world is like, you'll realize Wayfair rules.

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Overall great company. Well run at the highest level, insane amounts of intelligence surround you, lots of challenging work, new technologies, huge scale growth to work with, and great opportunities if you're willing to put in the hours. Equity benefits are meaningful now that the company has gone public.

Cons

You are definitely a cog in the machine. They move people around from team to team to fit their needs. Some people seem locked into work they're bored of, other people get moved out of work they were enjoying into something they don't. Overall they try to make people happy though. Biggest knock is really that the people who advance mainly seem to be the ones who work the most hours. Work a 60-70+ hour week and you'll advance if you can handle the job. If you work a 40 hour week you'll probably stagnate.

Viewing 6601 - 6603 of 6,865 Reviews

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Flex Warehouse Associate

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Wayfair

Wayfair reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company to learn and grow

Great E-commerce Experience

Once you know what the working world is like, you'll realize Wayfair rules.

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