Wayfair reviews

3.1

39% would recommend to a friend

(6,865 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Wayfair offers decent health insurance, though the premiums could be lower. There's a ping pong table and equipment available for use to unwind during a hectic day. Some email agents manage to work here for over a year without ever being forced to handle additional projects and queues. Most do not.

Cons

Free snacks are nice but all are empty carbs and junkfood. 'Subsidized' drinks in the break room cost more than buying the same drinks elsewhere. We have random employee appreciation days that are poorly planned and poorly executed. The break room is always a mess and people rarely clean up after themselves here.

4.0
Sep 28, 2014

Manager

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and excellent coworkers.

Cons

Lots of entry level positions that start at an noncompetitive low pay rate.

2.0
Sep 26, 2014

No loyalty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working here was a great introduction into the start-up world. It was fun, lots of younger people around my age and we were able to really contribute to the growth.

Cons

They have no loyalty to their employees. Having worked there for several years, they promoted people based on tenure and politics rather than experience. They also lay-off and fire people who have worked for them for years, without a care in the world. They hire kids right out of school for customer service and pay them pennies.

Viewing 6604 - 6606 of 6,865 Reviews

Glassdoor has 7,889 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.