Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

pay, growth opportunities, culture and work life balance

Cons

None. I love working here

avatar
Waystar Response
4y
We’re happy to hear you’re enjoying your time at Waystar! We’re committed to team members’ work/life balance and to providing a wide range of training and professional growth opportunities. We appreciate your feedback—thank you.
4.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I like what the company stands for and how much they stand for the community and their employees.

Cons

I was part of an acquisition, and I don't think it was handled well.

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Waystar Response
4y
Thank you for your feedback. Waystar is committed to providing best in class technology and exceptional client support. We are also committed to creating an environment where every team member feels a sense of belonging and connection to their work. As we continue to grow, we recognize the importance of implementing processes that ensure acquisitions are better handled. We encourage you to provide feedback if you see specific areas for improvement—please reach out to the People team or your leader.
2.0
Feb 5, 2022

do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

competitive pay and decent benefits

Cons

toxic environment, management does not understand the products or industry, dishonesty and no accountability from management

avatar
Waystar Response
4y
Thank you for your feedback. We are disappointed that your experience at Waystar was not what you expected. We value our team members and recognize not everyone may feel comfortable speaking with their manager when there is an issue. That’s why Waystar has various methods for reporting concerns anonymously—to ensure every voice is heard. We value our team members and strive to create an environment where people can thrive and do their best work.
Viewing 361 - 363 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.