Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 24 reviews)); "Great Leadership and managers." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Dec 22, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Management that listens (recently allowed functional leaders to determine wfh vs office, as opposed to everyone work from office) - Fast paced - Futuristic - Invests in company's and team members' growth

Cons

- Can be chaotic due to several acquisitions - Teams could collaborate more - Some leaders have been around for a long time, which can result in lack of growth for other folks

Waystar Response

4y

Thank you for your feedback. We’re excited to hear you have enjoyed many aspects of your experience so far. At Waystar, our leaders listen to team members and are invested in their growth and career goals. We are disappointed to hear you have experienced a lack of collaboration with some team members. We are evaluating how to best to address this issue, especially in the case of acquisitions.

4.0

Dec 21, 2021

Good

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good company, great work life balance and lots of opportunity to make money if you can sell

Cons

no residuals, training is lacking when it comes to understanding products

Waystar Response

4y

We’re excited to hear you have enjoyed the culture here at Waystar. Our team members are our top asset, and we believe in doing everything possible to ensure they have work/life balance. When it comes to training, please reach out to your leader to discuss training opportunities. Waystar provides training stipends for all team members, including tuition reimbursement. Additionally, all team members have access to a variety of LinkedIn Learning courses. If you want additional info on this, you can reach out to the People team.

5.0

Dec 21, 2021

Great company

Market development representative

Recommend

CEO approval

Business Outlook

Pros

good management and team members

Cons

not too many cons yet

Waystar Response

4y

We’re excited to hear you have enjoyed the culture here at Waystar. Our team members are our top asset, and we believe in doing everything possible to ensure they have work/life balance. When it comes to training, please reach out to your leader to discuss training opportunities. Waystar provides training stipends for all team members, including tuition reimbursement. Additionally, all team members have access to a variety of LinkedIn Learning courses. If you want additional info on this, you can reach out to the People team.

Viewing 373 - 375 of 526 Reviews

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