Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 24 reviews)); "Great Leadership and managers." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Dec 17, 2021

Greatest Company I've ever worked for.

Technical support analysis

Recommend

CEO approval

Business Outlook

Pros

Values, Culture, Holiday and PTO, work best anywhere. Flexibility to work remote or in the office. Great leadership in our CEO and upper management. You can feel the good leadership trickle down to the workers.

Cons

When I first started, my time was 10-7pm which was a little late for me. I discussed it with my manager, and she was able to change my shift to an earlier time after 2 months of working. So, it actually all worked out. This company actually listens to their employees. It makes you want to work 10 times harder in return.

Waystar Response

4y

Thanks for your feedback! We’re excited to hear you’re enjoying the culture and environment we’ve worked hard to build here at Waystar. We strive to give team members the support and benefits they need to do their best work in the office and at home.

5.0

Dec 10, 2021

Unbelievable Work Place

Advanced technical services engineer

Recommend

CEO approval

Business Outlook

Pros

Great company perks, Employees feel valued.

Cons

None yet. So far so good.

Waystar Response

4y

Thank you for your feedback! We are thrilled to hear your experience has been positive! At Waystar, we believe our company’s greatest asset is our team members.

5.0

Dec 9, 2021

Amazing first week experience

Employee development coordinator

Recommend

CEO approval

Business Outlook

Pros

Waystar does a fantastic job at onboarding new employees and setting their new hires up for success within the company.

Cons

Be prepared to have a working understanding of Microsoft Teams, Zoom and collaborative technology. Its a steep learning curve if you haven't used anything like it before.

Waystar Response

4y

We are glad to hear Waystar Welcome was such a positive learning experience for you. The goal of this program is to provide new team members with four days of immersive training—that helps them learn more about our market, product offerings, culture and values while building lasting professional relationships.

Viewing 376 - 378 of 526 Reviews

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Jobs at Waystar

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Technical Support Analyst

Enterprise Technical Support Analyst

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Greatest Company I've ever worked for.

Unbelievable Work Place

Amazing first week experience

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