Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 42 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Everyone is very helpful and wants you to succeed." ((in 23 reviews)); "Great leadership in our CEO and upper management." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 24 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Compensation is a little lower than the competition." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews)); "Rampant favoritism." ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Nov 10, 2021

Great place to work

Product engineer

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits. Work from home.

Cons

Growing fast - lots of structural changes

Waystar Response

4y

Thank you for your feedback. At Waystar, we offer a comprehensive benefits and compensation package so team members can do their best work wherever they are. We are growing fast at Waystar, and while this growth is great, sometimes issues can arise. That’s why we've implemented various transition and acquisition plans. We also encourage team members to openly communicate any issues with their respective leaders.

4.0

Nov 8, 2021

Good Leaders

Project manager

Recommend

CEO approval

Business Outlook

Pros

comfortable workspace, helpful and thoughtful leaders

Cons

Not enough training provided for specific tasks

Waystar Response

4y

We are glad you felt supported and respected by your leaders during your time at Waystar but are disappointed to hear you felt you didn’t receive adequate training. The Waystar People team is here to support team members in getting the training they need to do their best work. Thank you for your feedback!

2.0

Oct 29, 2021

Great Place to Work Unless You're IT

Technical engineer

Recommend

CEO approval

Business Outlook

Pros

They have some nice facilities.

Cons

The IT department has terrible management and doesn't care about their employees.

Waystar Response

4y

Thanks for your review. We encourage team members to offer feedback during their time here, especially when they feel they’re not being supported. We understand there are times when team members may not feel comfortable communicating with leaders. As such, Waystar has established various anonymous reporting outlets. We appreciate your feedback.

Viewing 388 - 390 of 526 Reviews

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Jobs at Waystar

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Great Place to Work Unless You're IT

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