Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Oct 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Waystar has a very impressive onboarding process. The interview process allowed me to interact with multiple leaders and each discussion was sincere & honest and provided a glimpse at the company culture very early on in the process. Once hired, online completion of the required documents was straightforward and simple. The HR department provided a nice presentation to walk me through payroll & benefits, which is greatly appreciated as a new hire. My equipment arrived on my doorstep and the IT department scheduled calls on day one to assist with setup. Truly stellar experience.

Cons

The interview process is lengthy, but well worth the time investment as I'm excited to work alongside such a fantastic team.

3.0
Oct 22, 2021

No Longer Feel Valued By Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager is great, love what I do and those that I work with.

Cons

New employees and those through acquisitions are valued more than long time loyal employees. Waystar used to make Milestone Anniversaries a big deal but now you are only recognized on a PowerPoint presentation during a quarterly townhall and promised for months (6+) that your gift is coming only to receive nothing but the Waystar “swag” every 3 months that everyone receives. The pay is not very good for the amount of work that you do either - makes you feel taken advantage of and that your time invested within the company means nothing to Waystar.

5.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

great people to work for and with. the company does what they can to make sure employees feel plugged into the mission of the company

Cons

too many acquisitions have made it hard on employees.

Viewing 391 - 393 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.