Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Apr 29, 2021

Great teamwork

Recommend
CEO approval
Business Outlook

Pros

growth side of the business truly works as one unit

Cons

no cons to mention. company mission to simplify and unify healthcare data is being executed

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Waystar Response
5y
We appreciate your feedback and are happy to hear your 8+ years at Waystar have been rewarding!
1.0
Apr 21, 2021

Laid Off During Acquisition

Recommend
CEO approval
Business Outlook

Pros

Management had a few goals

Cons

I was working in an understaffed part of the company and was laid off when WayStar acquired my company. The rest of my staff quit with 2 months because they were toxic and didn’t help them succeed. The morning I was laid off they scheduled a meeting at 8 am for 12:30 (went through multiple meetings with a fake face) and I had to go through knowing I was laid off. The meeting they told me I couldn’t have my camera on and couldn’t give me personal info like why I was laid off. They clearly have a toxic management within the company and I would avoid at all costs. My coworkers later told me they had to quit because they couldn’t handle the workload. Waystar is a toxic company who is only looking to buyout competitors not actually build their company

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Waystar Response
5y
We’re disappointed to hear that your Waystar experience did not go as you expected. We recognize that the acquisition process can be challenging and are continuing to make improvements in this area. We appreciate this valuable feedback.
5.0
Apr 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are incredible and very open to ideas that will contribute to the company's growth. Senior leaders like to roll their sleeves up and be involved if you want. Overall great place to be if you want to do great work and be recognized for it.

Cons

Not much by way of negatives aside from there is a question that comes up frequently of "how much faster can we get this done?" which is just a function of the company trying to capitalize on market forces.

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Waystar Response
5y
We’re glad to hear you appreciate Waystar’s collaborative team culture and motivating leadership. We’re thrilled to hear your experience has been a positive one and thank you for your helpful feedback.
Viewing 424 - 426 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.