Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 35 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Apr 7, 2022

New Hire

Solution adoption consultant

Recommend

CEO approval

Business Outlook

Pros

The new hire process was streamlined and easy to navigate on my own

Cons

Do not have cons yet, but will update the further i get into the process

Waystar Response

3y

Welcome to Waystar! We are glad to hear that your experience has been positive. Thank you for your feedback.

5.0

Apr 5, 2022

supportive and innovative culture

Commercial enablement and insights program manager

Recommend

CEO approval

Business Outlook

Pros

The best reasons to work for Waystar is their culture. They are supportive, collaborative and innovative. Waystar walks their talk. They care about their people and the patients they serve. There is an emphasis on work-life balance that is refreshing.

Cons

I am not aware of a con of being an employee with Waystar.

Waystar Response

3y

Thank you for your feedback. We are glad to hear that you appreciate the environment and company culture we have worked so hard to build here. At Waystar, we believe that collaboration is key to doing our best work always and begins with a supportive team. Additionally, we prioritize the work life balance of our team members to build both their personal and professional development. Thank you again for your feedback and for all you do at Waystar.

5.0

Mar 31, 2022

The best company I've worked for in years!

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Everything from the hiring and onboarding training process has been great. I'm quite surprised how it has all been so far. Totally loved how patient the training team has been in the first few weeks here. Also I love how flexible they are with scheduling and if you're into WFH jobs, then that's another huge plus.

Cons

Honestly, I don't have any cons to point out about the company and my position.

Viewing 424 - 426 of 526 Reviews

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Jobs at Waystar

Business Intelligence Analyst

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Remote

View job

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Enterprise Technical Support Analyst

Enterprise Technical Support Analyst

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New Hire

supportive and innovative culture

The best company I've worked for in years!

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