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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      526 reviews
      5.0
      Jan 3, 2022

      Fantastic, employee centered company.

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar definitely puts their employees first in everything they do. I've only been here a couple of months and they've already done more for me than any other company I've worked for. Benefits are amazing! They are very welcoming and live their company values every day.

      Cons

      Can't really think of anything at this time.

      avatar
      Waystar Response
      4y
      We are glad to hear you have enjoyed your experience here at Waystar! We work hard to create an environment where team members feel valued and supported. Our values are more than words—they’re goals we strive to achieve every day, and we’re happy to hear it shows.
      5.0
      Dec 28, 2021

      The Best Company Ever

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their training for new hires is the best I have ever received. It is a lot of information and can be a bit overwhelming if you are new to the industry. However, their training team is awesome, supportive, caring are always their to answer any questions. I just cannot say enough good things about them. They give back to the community which I love because I like helping people. Their values align with my values. So far, everything is better than what I expected!!

      Cons

      The only thing is their salary is low for my position, but other than that I cannot think of anything negative about Waystar.

      avatar
      Waystar Response
      4y
      Thank you for your feedback. We consider ourselves lucky to have Matt Hawkins at the helm. We’re so glad to hear you enjoyed and benefited from our onboarding program. We’re committed to providing team members with an immersive, holistic onboarding program where they can gain an understanding of our business and build lasting relationships. Please feel free to reach out to your leader or the People team with compensation concerns.
      5.0
      Dec 22, 2021

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Management that listens (recently allowed functional leaders to determine wfh vs office, as opposed to everyone work from office) - Fast paced - Futuristic - Invests in company's and team members' growth

      Cons

      - Can be chaotic due to several acquisitions - Teams could collaborate more - Some leaders have been around for a long time, which can result in lack of growth for other folks

      avatar
      Waystar Response
      4y
      Thank you for your feedback. We’re excited to hear you have enjoyed many aspects of your experience so far. At Waystar, our leaders listen to team members and are invested in their growth and career goals. We are disappointed to hear you have experienced a lack of collaboration with some team members. We are evaluating how to best to address this issue, especially in the case of acquisitions.
      Viewing 442 - 444 of 526 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.