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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      5.0
      Aug 19, 2020

      Rapid growth in a dynamic industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bias for action: There is a no-nonsense attitude to action. There is tremendous energy which rubs on you to be part of the team to drive progress. Collaboration: The teams I have worked with collaborate, help each other out and definitely empathetic. This is definitely not a sink or swim culture. Leadership: Strong leader all the way up to the CEO who demonstrate and articulate the vision. People: Fantastic people who enjoy being part of the team. No politics, but straight forward and direct.

      Cons

      Although people are empathetic, I'd recommend that some of the senior leaders show empathy as well. They mean well but some of their actions may not demonstrate that clearly.

      avatar
      Waystar Response
      5y
      We appreciate your feedback! We could not pursue our mission without our talented team members around the country. Waystar is a values-driven organization and our executive leadership team strives to embody our core values in all they do. We recently sent out our second Employee Net Promoter Score (eNPS) survey, in order to gather valuable feedback from our team members on how Waystar can become an even better place to work! Thank you for your thoughts on how we can improve—those will be shared with the appropriate leaders for careful consideration.
      5.0
      Aug 12, 2020

      Wonderful group of people and great experience

      Enrollment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team atmosphere was refreshing and the clients were great. I love all of my managers and how they went to bat for us. I really enjoyed my stay at this company.

      Cons

      Lots of changes and low morale later but to be expected when dealing with a Merger.

      5.0
      Aug 12, 2020

      Growing compnay with opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has increased focus on internal development and growth opportunities for employees.

      Cons

      Rapid integration of companies is challenging.

      avatar
      Waystar Response
      5y
      We’re glad to hear you’ve had a positive experience. We strive to empower every team member with the tools they need to excel and reach their professional goals. With our recent acquisitions and the exciting growth that has followed, there have been many new things for all of us to adjust to. Each time we welcome a new company to the Waystar family, we establish an Integration Management Team (IMT) to ensure a smooth process. We also recently onboarded new Talent Leaders, who are assigned to work with team members in each part of our organization and partner with them in their career development and success. If you have ideas for improvement, please let your leader know—we would love to hear your thoughts!
      Viewing 460 - 462 of 526 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.