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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      1.0
      Dec 11, 2019

      Horrible Place to Work

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual dress attire for most teams.

      Cons

      I have never felt more devalued as a human than I did at Waystar. The pay is well below the industry average for this area. You are constantly put under completely unrealistic expectations. I had to work 60 and 70 hour weeks for years due to the insane amount of work I was responsible for. Then each year at review time was told I did an average job. The leadership is completely out of touch with employees. We took an employee satisfaction survey and got a low score. Then the leadership basically acted like the survey never happened. I know zero people that still like working at Waystar. Everyone is actively seeking other employment. Don't waste your time here.

      avatar
      Waystar Response
      6y
      We aspire to provide a healthy work-life balance for our team members so they can best serve their families and our clients. Thank you for bringing your concerns to our attention. We firmly believe our leaders want to see both the team members and Waystar as a whole succeed, which is why we encourage openness and honesty in our performance management cycle. Team member satisfaction and engagement are extremely important to us and we have made great strides to elevate our achievements in both of these areas across the company.
      4.0
      Oct 7, 2019

      Nice place

      Applications engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Ability to work from home. Not stressful or long hours Lots of training opportunities and growth

      Cons

      None that I can think of. Compared to where I have worked in the past this place is a dream.

      5.0
      Oct 3, 2019

      I love the culture here

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management listens, respects you, and wants you to grow. You're also not a number here. Everyone knows your name and wants to see you succeed .

      Cons

      Apparently after the merger there was a lot of bad blood, some older employees still want things to be back how they used to be and some didn't like the changes. However, if you are a new hire you will love it there.

      Viewing 484 - 486 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.