Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 78% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 40 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Great leadership in our CEO and upper management." ((in 25 reviews)); "Everyone is nice and management is enthusiastic" ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 26 reviews)); "Salary is low and below standard." ((in 14 reviews)); "Compensation is a little lower than the competition." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Jan 29, 2020

Waystar is in Transition

Specialist

Recommend

CEO approval

Business Outlook

Pros

Great people. Interesting Work. Fast Paced

Cons

Lack of upward mobility at Waystar

Waystar Response

6y

Waystar is a fast-moving, high-performance organization made up of great people like you. Our hope is always to empower our team members to reach their goals and equip them with the right tools to succeed. Honesty is our most important value and we expect and hope this is modeled all the way to the top of the organization. Thank you for bringing your concerns to our attention. The People Operations team is always here for you. Please let us know how we could have helped to better ensure your growth during your time with us.

5.0

Jan 23, 2020

Over the top Company

Channel account manager

Recommend

CEO approval

Business Outlook

Pros

client focused, family oriented, positive, Focused on making all their solutions better for the client.

Cons

i really don’t have any cons in regards to working for Waystar

Waystar Response

6y

We’re glad to hear it! Thanks for sharing your experience. Our clients are the top-priority, which has enabled Waystar to remain the industry-leader in Net Promoter Scores (NPS), consistently ranking in the excellent category. Please remember to refer any top talent in your network, so that we can add more great team members to our Waystar family!

4.0

Oct 7, 2019

Nice place

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay Ability to work from home. Not stressful or long hours Lots of training opportunities and growth

Cons

None that I can think of. Compared to where I have worked in the past this place is a dream.

Viewing 508 - 510 of 526 Reviews

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Waystar reviews

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Reviews by job title

Waystar is in Transition

Over the top Company

Nice place

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