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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (525 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      525 reviews
      2.0
      Oct 29, 2018

      Decent for Entry Levels, but don’t look to move up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty laid back atmosphere. It was better before the merger though. Before the acquisition it was a group of team players who went the extra mile in hopes of doing the right thing and moving up. Good place to start a career. Learned a lot about the industry. Learned a lot about not being taken seriously.

      Cons

      Lots of carrot dangling to people who were there for a long time. Vague references to opportunities that never happen. Turn over is crazy. Wayyyyy below market value in nearly all roles you move into. You can nearly double your base salary by leaving after you gain a little experience. There is a some definite nepotism here, and it’s blatant. Rules will apply to some, but not to others. This company is owned by Bain now, and they care about one thing, making it scale to sell to recoup the investment and doing it fast.

      avatar
      Waystar Response
      7y
      Thanks for the feedback and your service. Our team members have everything to do with our success and we thank you for that. We know that as we continue to grow and capture a larger share of the market and as we transform our culture, it requires us to evolve. We appreciate you sharing your perspective and we will always continue to find ways to improve, so that we exceed the expectations of our team members and our clients. We’ll never stop working to make this the best place to work, for everyone. Thanks again for your feedback. Susan Staples, SVP of People Operations
      4.0
      Oct 22, 2018

      Overall A Decent Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary & Benefits Work/Life Balance Hard working employees (most) that genuinely care about providing a great customer experience

      Cons

      Product - doesn't scale to meet the needs of large hospitals and health systems. Executive Leadership

      1.0
      Oct 17, 2018

      n/a

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      friday breakfast is nice pto

      Cons

      no clear direction, future uncertain

      avatar
      Waystar Response
      7y
      We appreciate you sharing your thoughts, and glad to hear you that you are able to enjoy our paid time off benefit. In our Town Halls, we often share our journey to the summit and our compelling mission, purpose, and organizational goals. We will continue to host frequent Town Halls to celebrate our success and value award winners as well as update our team members on our journey. If you have thoughts on how we can enhance our communications, please share your ideas with your leader or contact us at peopleoperations@waystar.com, to set up a time to discuss. Take care, Susan Staples
      Viewing 511 - 513 of 525 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 547 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.