Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 78% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 40 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Great leadership in our CEO and upper management." ((in 25 reviews)); "Everyone is nice and management is enthusiastic" ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 26 reviews)); "Salary is low and below standard." ((in 14 reviews)); "Compensation is a little lower than the competition." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Jan 27, 2019

This is my review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow

Cons

No cons because the company is great

Waystar Response

7y

Awesome! So glad you love it at Waystar! Thanks for taking the time to let us know your thoughts.

5.0

Jan 9, 2019

Friendly, Fun, Driven work environment

Client sales executive

Recommend

CEO approval

Business Outlook

Pros

business casual atmosphere, driven work environment.

Cons

parking garage is a little further away.

5.0

Sep 16, 2018

Great Management and Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Forward thinking organization, wonderful management that is open to employee ideas and challenge you to always be improving.

Cons

Office location in Duluth, GA

Waystar Response

7y

We’re so glad you enjoyed your time with us, and want to thank you for this positive recommendation. Our goal is to ensure team members have the tools and development opportunities they need to enhance their skills. Just as Waystar grows, we're proud to have a passionate and curious team that grows with us and helps us innovate even more in the technology and healthcare space. We're so glad you benefitted from working at Waystar and thank you for sharing your time and talents with us. Best of luck in your next ventures! – Susan

Viewing 517 - 519 of 526 Reviews

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Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Technical Support Analyst

Solution Adoption Enrollment Specialist, Strategic Accounts

Waystar

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Friendly, Fun, Driven work environment

Great Management and Leadership

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