Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 547 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 78% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 40 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Great leadership in our CEO and upper management." ((in 25 reviews)); "Everyone is nice and management is enthusiastic" ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 26 reviews)); "Salary is low and below standard." ((in 14 reviews)); "Compensation is a little lower than the competition." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(525 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

525 reviews

5.0

Feb 15, 2019

Great Culture and Mission

Sales

Recommend

CEO approval

Business Outlook

Pros

Waystar is a leader in healthcare technology and client satisfaction. They have a growing sales organization that fosters career development and growth. The culture is upbeat and high energy.

Cons

With any high-growth company, things move very fast. Being adaptive is critical. I look at this as mostly a pro because of the growth tied to it.

Waystar Response

7y

Thanks for taking the time to share your thoughts and experiences. We value and appreciate your feedback and are happy to hear that you were able to see and experience the investment we make in our team members! Take care.

4.0

Jan 28, 2019

Striving For Greatness

Team lead

Recommend

CEO approval

Business Outlook

Pros

The people make this a nice place to work. I see two different development cultures are working as a team trying to understand each other's products and methods striving for full integration in a very short time. I have created new working friendships and learned new environments. Benefits are reasonable for the financial ratios. For now I am allowed to grow and possible advance.

Cons

Merging technological cultures is difficult work mentally and emotionally. The environment in such a merger creates suspicions, justified or not, that are difficult to get past since most new hires are in Louisville.

Waystar Response

7y

Bringing together companies to make an even stronger company to meet the needs of our clients creates opportunities and challenges to overcome. I'm thrilled to hear that you've benefited from the new team member relationships as well as learning something new. Thanks for the advice for more clear communications so that everyone understands the message as it was intended. We'll work on that! Of course, if you have questions, please reach out to your leader and we'll do our best to help clarify anything we can. Take care! Susan

5.0

Jan 27, 2019

This is my review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow

Cons

No cons because the company is great

Waystar Response

7y

Awesome! So glad you love it at Waystar! Thanks for taking the time to let us know your thoughts.

Viewing 514 - 516 of 525 Reviews

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Waystar reviews

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Striving For Greatness

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