Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
4.0
Mar 27, 2018

Good place to work, smart people...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Smart developers that want to help people learn (for the most part;) * My manager was promoted from within and knows the code base well, also seems to really care about helping me grow * It is a good culture, we have fun when we can and often head over to Over the 9 (now Old 502 Winery) for happy hour * Increased 401k matching this year

Cons

* Health benefits could be better * 2017 was a little rough through the acquisition

1.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

-The hours are good. I can't recall too many times that I had to work more than 40/week. -On Friday's you can leave at 4pm if you are done with your work.

Cons

-Pay is far below market value for the majority of people. -Company refuses to give people fair, useful raises to compensate for the low wages. Many people have left to get a better wage. -The Company is now funded by Bain Capital, this is Mitt Romney's venture capitalist firm. They are shady and dirty. Google this: "Bain Capital death squads"". Would you want your paycheck coming from them? -There is no future with this company. Bain Capital's whole business is about finding broken companies, fixing them up and selling them off, part by part and turning a profit. It's happened before, it will happen again. -On the engineering side, there is a good ol' boys club at the top. If they like you, you'll get ahead. If they don't, your career will stagnate until you decide to leave the company. -The upper levels of engineering management are petty and untrustworthy, they will hold grudges about silly things and will stab you in the back if it suits them. -So. Many. Layoffs. -Communication is bad, management flat out lies. -The work is exceptionally boring. The company likes for you to learn your job and stay there. Don't try to move around to something else inside the company or want to better yourself professionally. -The healthcare coverage is bad and expensive. You'd probably do better getting a private policy, which is probably what they want, truth be told. -When you are interviewing, they will promise you just about anything to get you to sign on. Don't believe any of it. Not one person I knew while working there got anything they were promised during the interview phase. I certainly didn't. -The location is bad. On the edge of downtown and the ghetto. Once or twice we saw SWAT in the housing projects across the street. -If you don't live in downtown or nearby the office, you'll hate the traffic you have to deal with daily. -Turnover is high. Most of the good engineers have realized that there isn't a future and have left for better positions at other companies. Guess what is left working there? -There isn't much of a culture here. Don't buy if it someone tries to tell you otherwise. -After the Navicure merger they immediately took 1 week of vacation away from employees because "ZirMed was too generous with it".

3.0
Mar 7, 2018

Great Company Before Waystar

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, challenging work, work-life balance

Cons

Top-heavy, limited growth potential,

avatar
Waystar Response
8y
Thank you for taking the time to leave this review. We really appreciate hearing from you. As we grow and evolve our Waystar teams, we’ll certainly keep your perspective in mind. If you have any specific ideas on how we can improve, please schedule a chat with your manager, or reach out to me directly. Thank you again for your feedback – Susan.
Viewing 520 - 522 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.