Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      4.0
      Jul 10, 2025

      Great people, not great pay

      Client relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that cares about employees.

      Cons

      Pay is not competitive and does not increase with cost of living.

      avatar
      Waystar Response
      6mo
      We care about creating a positive experience for our team – we appreciate the recognition! We leverage salary benchmarking, market insights, and a comprehensive benefits package to support the needs of our team members. Thank you for the feedback!
      3.0
      Jul 1, 2025

      Decent place to work if you're mainstream

      Solution strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good solutions, good industry placement, good people filling the ranks of the company.

      Cons

      Challenging culture if you're outside the mainstream - fewer opportunities, less respect, etc. Not a lot of diversity, the higher up the org you go - including [apparent] leadership mindset & politics.

      avatar
      Waystar Response
      6mo
      It takes a great team to elevate our mission of simplifying healthcare payments! An inclusive, values-driven team member experience is important to us, so if you would like to discuss your experience further, please reach out to your direct leader or Talent Business Partner.
      5.0
      Jun 23, 2025

      Feeling Right at Home from Day One

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic onboarding experience – thoughtful, organized, and truly welcoming. I felt set up for success from day one. Incredible people – smart, kind, and collaborative. Everyone’s eager to help and make you feel like part of the team. Strong, present leadership – approachable, transparent, and genuinely invested in both the business and the people. Culture actually lives up to the hype – everything I hoped it would be, and then some. Clear sense of purpose – the company’s mission and values are felt day-to-day, not just words on a wall. Exciting time to join – there’s great momentum, and you can feel the energy and drive across teams. People-first mindset – leadership balances high performance with humanity.

      Cons

      Honestly, none so far — the experience has exceeded expectations.

      avatar
      Waystar Response
      11mo
      It is important to us that every team member feels welcomed, supported, and energized from their first day so they can show up committed and ready to propel our mission of simplifying healthcare payments. Thank you for posting, and welcome to Waystar!
      Viewing 67 - 69 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.