Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 555 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Waystar to a friend and 81% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has been stable over the past 12 months.

How satisfied are employees working at Waystar?

86% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 38 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Everyone is very helpful and wants you to succeed." ((in 23 reviews)); "Great Leadership and managers." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 23 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 15 reviews)); "Rampant favoritism." ((in 4 reviews)); "Compensation is a little lower than the competition." ((in 4 reviews)); "Until recently all of the executive leadership featured no ethnic diversity." ((in 2 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

86% would recommend to a friend

(139 total reviews)

Matt Hawkins

92% approve of CEO

81% positive business outlook

Ratings by category

4.5

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

139 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 18, 2023

Client Success Manager

Sr. client success manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy working remote, good compensation package.

Cons

Increased staffing is needed to best serve growing clients.

Waystar Response

3y

We are happy you are enjoying your career here at Waystar! As a growing company, we are focused to hire the most talented team members to continue to deliver great service to our clients. We also offer tools and training that can support team member growth, including front-line leadership training, LinkedIn eLearning, and a new software that will be announced soon to help make career pathing more accessible. Please leverage your leaders to create development plans that align with your goals. Equal opportunity and career growth is important to us!

4.0

Mar 2, 2023

Wonderful environment

Manager

Recommend

CEO approval

Business Outlook

Pros

Supportive team makes it a wonderful environment to work in.

Cons

Low pay compared to peer organizations

Waystar Response

3y

We are happy to hear you are enjoying the company culture that we nurture. We have so many great team members that make our goals possible and are great to work with! Thank you for your feedback on compensation. We leverage external compensation data and benefits benchmarking to stay current on market trends. We also offer a comprehensive total rewards package for team members that is continuously developed to match their needs.

5.0

Feb 19, 2023

Great Corporate Family

Lead applications engineer

Recommend

CEO approval

Business Outlook

Pros

The people including a solid considerate management team. Reasonable expectations for the industry. Annual COLA. Internal Career Advancement Internal and External Training Wide variation in ethnicity, culture, and age

Cons

Normal issues with cross department communication in a large company. May not be the most trendy or highest pay but they do not roll layoffs with every new project .

Waystar Response

3y

Thank you for your feedback! We appreciate knowing that you are having a positive experience with your leaders, the diverse culture, as well as personal and professional development tools. Our leaders are constantly looking to improve ways we can work cross-functionally as a company. In fact, we have a cross-functional team discussing how we can get even better right now. We also dedicate resources to deepen our understanding of different job markets and compensation across markets to ensure we have a competitive and comprehensive total rewards package.

Viewing 70 - 72 of 139 Reviews

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Project Coordinator I

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Technical Support Analyst

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Waystar

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Reviews about "Compensation"

Client Success Manager

Wonderful environment

Great Corporate Family

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