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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      3.0
      Jun 11, 2025

      Pay Should be Increased

      Solution adoption consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar offers a collaborative work environment with smart, supportive colleagues. The company provides solid training for new hires, and the tools and products are genuinely valuable in the healthcare RCM space. Leadership is approachable, and there are frequent opportunities to get involved in meaningful projects.

      Cons

      While the experience and exposure are great, the compensation doesn’t reflect the level of responsibility or intensity of the workload—especially for roles in implementation and client-facing functions. It’s common for consultants to manage multiple complex projects at once with tight deadlines and high expectations, yet salaries remain below market average compared to competitors and similar healthcare tech firms. This can lead to burnout and high turnover, especially among younger team members or those early in their careers.

      avatar
      Waystar Response
      11mo
      Thank you for posting! We highly value the support and experience of our team as well as the opportunity for individuals to thrive while advancing our mission of simplifying healthcare payments. We consistently leverage market data, salary analysis, and quarterly performance incentives for our client operations team to stay competitive and meet the needs of our team members. Please reach out to your direct leader to help prioritize your workload if needed!
      5.0
      May 13, 2025

      Nice Place to work

      Advance application engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked there 3 years and didn't felt rushed.

      Cons

      Working remote and not working with others

      avatar
      Waystar Response
      11mo
      We know that a great place to work balances day-to-day productivity with sustainability. We also continue to enhance our distributed team member experience and recently held a town hall in Kansas City for team members that live near the area to stay connected across locations that aren’t central to our basecamps! Thank you for your review!
      5.0
      May 9, 2025

      Great company, fast-growing and innovative

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, Innovative, Work-life balance, Future-proof

      Cons

      I have no cons at this time.

      avatar
      Waystar Response
      11mo
      Thank you for recognizing our culture that fosters growth for our team members and clients alike! Please review the Leadership Capabilities pyramid with your leader to learn more about career development. As you continue to progress in your role, your total rewards opportunity grows with you!
      Viewing 73 - 75 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.