Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 78% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "Great leadership in our CEO and upper management." ((in 23 reviews)); "Everyone is very helpful and wants you to succeed." ((in 21 reviews)); "Management is great" ((in 17 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 6 reviews)); "Incredibly long hiring process; bankrupted me." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

3.0

Apr 15, 2025

Waystar

Tech analyst

Recommend

CEO approval

Business Outlook

Pros

Reasonable work load Some wfh days quarterly performance incentives friendly co-workers

Cons

Bi-Weekly Pay Hybrid Starting Pay Novice Training/Management

Waystar Response

1y

Our team member experience, including job satisfaction and culture, is extremely important to us! We believe we are better together, which helps leadership provide close support during the workday. We continue to analyze our total rewards packages to ensure alignment with team member needs and the market. If you have feedback on how we can better support you in your role, please share it with your direct leader and in our ongoing company-wide surveys. Thank you for posting!

5.0

Apr 10, 2025

Great place to work

Account executive

Recommend

CEO approval

Business Outlook

Pros

Your direct managers really care about you and your success.

Cons

Workload and quota has increased since the company has grown, but compensation has not increased

Waystar Response

1y

Waystar’s leadership is value-focused, and we believe that every team member can make a true impact! There can be challenges as we grow, but we continue to evaluate our benefits packages to make sure they align with market. Please reach out to your direct leader if you need help prioritizing your workload. Thank you for your feedback.

4.0

Apr 7, 2025

Good Place to Grow; Could Pay More

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

- Good leadership and growth potential - Company does good job at explaining future - Becoming more well known in industry

Cons

- Low pay compared to competitors

Waystar Response

1y

At Waystar, we set audacious goals that help us grow and innovate and want each team member to develop along with us! As a part of this, we use salary analysis and market data to consistently provide a benefits package that meets the needs of our team members. Thank you for posting!

Viewing 79 - 81 of 526 Reviews

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Jobs at Waystar

Enterprise Rules & Edits Analyst

Site Reliability Engineer II

Solution Adoption Consultant

Sr. Business Intelligence Analyst

Project Scheduling Coordinator

Waystar

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