Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
3.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours depending on the team you’re in You get a volunteer day and MLK day off

Cons

Under paid Over worked No good perks for under management

avatar
Waystar Response
1y
We understand that a healthy work-life balance is crucial for our team members to thrive. We’re committed to supporting this balance while using market data and salary analysis to ensure competitive compensation and a comprehensive benefits package. Thank you for sharing your feedback.
3.0
Jan 12, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Challenging, growing, opportunities, helping healthcare

Cons

Disorganized, overworked, too much tech debt

avatar
Waystar Response
1y
It is important to us that our team members have opportunities for growth and a healthy work-life blend while working towards our mission of simplifying healthcare payments. Thank you for your feedback.
4.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Waystar offered incredible training and resources for the sales team. The base salary was low considering my experiences, but we had growth in the market the years I worked there, and I was able to make quite a bit in commission and bonuses.

Cons

Strict KPIs, commission issues (I.e. not being paid for some closed deals and having to review everything), as well as time to get paid on deals, increased mandatory time in the office, and difficulty in job advancement.

avatar
Waystar Response
1y
We work hard to make sure our team members are set up for success in their roles, including career pathing and training, in-person collaboration and innovation, and total rewards, and are always working to improve the team member experience. Thank you for sharing your feedback!
Viewing 124 - 126 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.