Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 29 reviews)); "Great Leadership and managers." ((in 28 reviews)); "Everyone is nice and management is enthusiastic" ((in 23 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 13 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Jun 28, 2024

Great company to work for

Regional director of sales

Recommend

CEO approval

Business Outlook

Pros

Pay really well if you put the work in

Cons

most of the departments don’t work well with the sales team.

Waystar Response

1y

We are proud to offer a comprehensive benefits package to our team members for their vital role in our mission to simplify healthcare payments. Collaboration is extremely important to us, and our cross-functional collaboration team is currently operationalizing new ways of working together. Please reach out to your leader or Strategic Business Partner to discuss your feedback or ideas. Thank you for your review!

3.0

Jun 25, 2024

Decent place to work if you're mainstream

Solution strategist

Recommend

CEO approval

Business Outlook

Pros

Waystar provides quality solutions to clients & competitive compensation to employees.

Cons

Waystar is a pretty classic "boys club" - there are fewer opportunities for success & advancement for individuals outside the demographic parameters of existing leadership.

Waystar Response

1y

Thank you for your feedback. We are proud of offering award-winning products and services to our clients thanks to the hard work and dedication of our team members. Equity and inclusion are extremely important to us, and feedback from our team members is vital to helping us grow. Please reach out to your leader or Strategic Business Partner to discuss further.

5.0

Jun 24, 2024

Great start at exciting time

Director

Recommend

CEO approval

Business Outlook

Pros

Company is growing and cares, a great combination! Teams work well together.

Cons

Teams across locations means a lot of virtual meetings.

Waystar Response

1y

We are proud to foster a culture of growth, kindness, and collaboration, both in person and virtually. Thank you for posting!

Viewing 136 - 138 of 526 Reviews

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Jobs at Waystar

Site Reliability Engineer II

Sr. Business Intelligence Analyst

Solution Adoption Enrollment

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CDI Clinical Performance Auditor

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Waystar reviews

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Great company to work for

Decent place to work if you're mainstream

Great start at exciting time

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