Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 35 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

526 reviews

5.0

Jun 21, 2024

The Rocket Ship that Cares About It's Crew

Senior hr business partner

Recommend

CEO approval

Business Outlook

Pros

Immense Growth, the organization is in a high state of growth. There is a ton of opportunity to here at Waystar. Culture and Values, it is rare to find an organization that truly lives and talks about it values regularly. It lends to the culture here. Waystar is an awesome organization that leads with kindness. Fascinating Industry, the marriage of technology and healthcare is an awesome space to work in. You will learn a ton and realize how much of an impact you can make in this industry.

Cons

Continue to grow the current employee value proposition by building our career ladders and focusing on empowering leaders at all levels to develop their employees.

Waystar Response

1y

As a fast-growing organization, we ground ourselves in our values to ensure we encourage audacious growth for our team members and clients alike. Thank you for recognizing our positive culture!

5.0

Jun 21, 2024

Best Work-Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Waystar has been the best company in my career to foster a positive work culture. Their values are at the forefront of everything they do, including how they treat and interact with team members and how they deliver solutions to clients. Knowing your values align with the organization you work for is a breath of fresh air. Thank you Waystar for being unique and setting an example.

Cons

None that I can think of.

Waystar Response

1y

Our eight core values are at the heart of our mission. Our team members drive our value-based culture, leading Fortune to recognize us as a Great Place To Work®. Thank you for your positive review!

4.0

Jun 10, 2024

Simply and Unify Healthcare Revenue Cycle

Production engineer

Recommend

CEO approval

Business Outlook

Pros

Laidback Flexible Good Benefits Fair

Cons

Infrastructure Issues Lack of Advancement Opportunities

Waystar Response

1y

We pride ourselves on creating a great team member experience, and as a fast-growing company, career development is a priority for us. Please reach out to your leader or Strategic Business Partner to discuss further. Thank you for your feedback!

Viewing 139 - 141 of 526 Reviews

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Jobs at Waystar

Site Reliability Engineer II

Sr. Business Intelligence Analyst

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Solution Adoption Enrollment Specialist, Strategic Accounts

Waystar

Waystar reviews

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The Rocket Ship that Cares About It's Crew

Best Work-Culture

Simply and Unify Healthcare Revenue Cycle

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