Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
2.0
Jan 22, 2024

MAJOR Culture Shift

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch on Wednesdays. For now….

Cons

A company that continuously markets and pushes values on their employees, but has completely stopped following them themselves. There has been MANY unethical things done in the last year. They broadcasted allowing remote work and WFH, but then now are requiring employees to go back into office. This includes employees hired as remote. People who were “grandfathered” into remote work at gradually being fired. You’ll notice too that these roles aren’t being filled, the work is being piled on other employees due to the IPO process and leadership wanting metrics to look good. Waystar is not the company that it used to be. Pay is below industry. I stayed for the culture but not worth it anymore.

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Waystar Response
2y
We believe that we are better together, but we also know that change can be hard. We encourage you to reach out to your leader during this transition if you need support around your schedule or workload. If you would like to discuss this further, you can also reach out to your Strategic Business Partner.
5.0
Jan 16, 2024

Love working for Waystar

Recommend
CEO approval
Business Outlook

Pros

Waystar is helping providers and patients.

Cons

Pay could certainly be better, however teamwork is great

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Waystar Response
2y
We are passionate about our mission to provide a better solution for healthcare payments! We also value our team member benefits, which we support using market analysis and benchmarking. Thank you for your feedback!
2.0
Jan 9, 2024

becoming insidious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice managers, ok pay/benefits, company holidays

Cons

lack of transparency, removing remote work opportunities, removing benefits

avatar
Waystar Response
2y
We encourage you to reach out to your direct leader to help you adjust during this transition. Our performance-based bonus structure has stayed consistent in the past few years, however, if you have questions, please contact your Strategic Business Partner for support. Thank you for posting.
Viewing 166 - 168 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.