Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
4.0
Jan 4, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Culture, Great Management, Great CEO.

Cons

Salary is not competitive. Bonus structure needs improvement.

avatar
Waystar Response
2y
Thank you for posting! Our team members help us shape our values-driven workplace culture. We also leverage market data to ensure our team members are compensated fairly. If you have questions on bonus, please reach out to your direct leader or Strategic Business Partner.
3.0
Dec 28, 2023

Tackling HC payments

Recommend
CEO approval
Business Outlook

Pros

Fast paced focused company committed to solving real healthcare revenue challenges. PE backed that is seeking their exit via IPO. (Announced but delayed)

Cons

Branding focus is on promoting the company versus the voice of the customer Where does the PE exit leave them entry and middle level employees and impact on clients!

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Waystar Response
2y
Thank you for your feedback. As you know, our mission of simplifying healthcare payments, enabling our healthcare clients to prioritize care and optimize their financial performance, is our focus.
4.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

* Tools/equipment are provided for work remote and in office * Training and professional opportunities are provided * Great communication and support from my leader * Pay, bonus and benefits * Quarterly Town Hall (Company meetings) * Provides a challenging yet rewarding work environment

Cons

* Moved from remote work to requiring us to return to office (RTO) 3 days a week beginning 01/02/24. * Continue to make process and organizational changes which makes it challenging to keep up with the latest.

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Waystar Response
2y
Thank you for posting! Creating an environment where team members can thrive is a top priority. We know adjustments can take time to adapt to, and we encourage you to reach out to your direct leader to help you through this transition.
Viewing 169 - 171 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.