Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
1.0
Dec 20, 2023

Acquired employees beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wasn’t around long enough to learn of any pros

Cons

Waystar acquired the company I was working for, interviewed me for information multiple times and had me work on integrating our systems into theirs, and once that was completed they fired me without any warning, pip, or severance. I was fired and given pay til the end of the day and that was it. I’ve never even heard of a company doing that, but it is constant with the type of company Waystar is. Employees are extremely disposable to them, no matter how many times they say how much they value employees. I wish I had followed the rest of my team in quitting before I was left with no job and no severance. If your company gets acquired by Waystar it’s in your best interest to start looking for other work immediately.

avatar
Waystar Response
2y
If you’d like to discuss this further, please reach out to peopleteam@waystar.com
5.0
Dec 15, 2023

Solid company with a great mission!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I just began my journey with Waystar a few months ago, and so far it's been a wonderful experience. You can tell everyone here believes in the worthwhile mission and I have had a great experience with onboarding.

Cons

I can't think of any at the moment. Although the company is requiring return to office in January, they seem to be flexible with an emphasis on work/life balance which is much appreciated!

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Waystar Response
2y
We are proud of our unique Waystar Welcome program and are glad you enjoyed it! Thank you for your review.
5.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Waystar and its employees always like to make a normal day feel significant, either by bringing snacks, or an organized group activity. This makes a normal week feel special, and makes me excited to come to work.

Cons

If your new and introverted be prepared to be in every conversation because everyone wants to get to know you!

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Waystar Response
2y
Thank you for your review! Our team members exude our value of kindness and care about creating a positive environment where each week can feel joyful and fun. We wish you the best on your Waystar journey.
Viewing 172 - 174 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.