Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 42 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Everyone is very helpful and wants you to succeed." ((in 23 reviews)); "Great leadership in our CEO and upper management." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 24 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Compensation is a little lower than the competition." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews)); "Rampant favoritism." ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Dec 11, 2023

Great company with room for improvement

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people and benefits. Challenging work with reasonable expectations.

Cons

No clear structure for career pathing.

Waystar Response

2y

We appreciate your post! We strive for greatness in both our mission towards simplifying healthcare payments and the workplace for our team members. We are focused on team member development and actively investing in and implementing additional tools that will provide greater clarity for career pathing. Please reach out to your direct leader or Strategic Business Partner to discuss your development.

5.0

Nov 29, 2023

Best Workplace EVER!

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

The values at Waystar aren't just something on a wall or in an employee handbook, they are lived every day.

Cons

I haven't found any yet!

Waystar Response

2y

Our eight core values operate at the center of our mission to simplify and unify healthcare payments and also greatly impact the work we do for our clients and how we work together as a team. Thank you for your positive feedback!

5.0

Nov 27, 2023

A Company that lives its Values

Sr. client success manager

Recommend

CEO approval

Business Outlook

Pros

Exceptional leadership from the CEO down to Director level. Waystar espouses 8 core values and goes above and beyond to train new hires in its vibrant culture, and rarely have I seen such values lived out day-to-day by leadership and colleagues. It is a special place to work and thrive!

Cons

None that I can discern after four months.

Waystar Response

2y

Thank you for recognizing our values that cascade from our senior leaders all the way down to our individual contributors. We hold our values close to the heart of our mission and purpose, and it cannot be done without our fantastic team! We are glad you are on the journey with us!

Viewing 175 - 177 of 526 Reviews

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Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Solution Adoption Enrollment

Waystar

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Great company with room for improvement

Best Workplace EVER!

A Company that lives its Values

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