Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
4.0
Aug 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Our company was purchased by Waystar and I got to know a bunch of new people. They were knowledgeable and pleasant to work with.

Cons

Very big company and you can get lost in the shuffle.

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Waystar Response
5y
We agree that Waystar is home to values-driven, high-performing team members who are always ready to hit the ground running and make a difference for our clients. We are a multi-locational organization and strive to empower team members across all offices and business units. We’ve invested in our Waystar Cares program, which has a core pillar of connection; implemented monthly new hire happy hours; increased the cadence of our town hall gatherings; and engaged in company-wide wellness challenges. As such, we continue to evaluate what the most appropriate working environment is for our team members. We appreciate your feedback.
5.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

- Work environment - Flexibility - Challenging client projects to build skills - No day to day

Cons

Need to dedicate more time to improving bugs/defects for existing products sold

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Waystar Response
6y
We’re so happy to hear that you’re enjoying your time at Waystar! Thanks for sharing your experience. Our Revenue Cycle technology platform has been consistently ranked as Best in KLAS in the Software + Services report over the last 11 years. If you are open to discussing your suggestions with your leader or someone in People Operations, we’d welcome the opportunity to help brainstorm on how we can improve our products to best serve our customers.
5.0
Mar 17, 2020

N/a

Recommend
CEO approval
Business Outlook

Pros

Great team environment and culture

Cons

Not enough staff to efficiently assist clients

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Waystar Response
6y
We’re happy to hear you enjoy the culture your team has built (we imagine you’ve played an important part in that, too)! Having the right team around you can make even the toughest days rewarding ones. If you have ideas on how we can more efficiently care for our clients through improved tools or processes, please let your leader know. We would love to hear your ideas!
Viewing 166 - 168 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.