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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      527 reviews
      5.0
      Sep 15, 2020

      Purpose and values driven, high performing culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members are deeply inspired by our mission to simplify and unify healthcare payments to transform healthcare. Leaders want to create the best place to work anywhere! Values driven that is consistently demonstrated in how we treat our clients and each other. Investments in team member experience directly in onboarding, career development, communication, career pathing, recognition, culture initiatives and technology prove commitment to our team. Leadership listens to client and team member feedback and are fantastically focused on building an award-winning company for our solutions, service and culture.

      Cons

      Fast paced and ability to make an impact quickly is possible

      avatar
      Waystar Response
      5y
      We’re so happy to hear that you’re enjoying your time at Waystar! We agree that Waystar is home to values-driven, high-performing team members who are always ready to hit the ground running and make a difference for our clients. We could not pursue our mission without our talented team members around the country. Please remember to refer any top talent in your network, so that we can add more great team members to our Waystar family!
      5.0
      Aug 19, 2020

      Rapid growth in a dynamic industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bias for action: There is a no-nonsense attitude to action. There is tremendous energy which rubs on you to be part of the team to drive progress. Collaboration: The teams I have worked with collaborate, help each other out and definitely empathetic. This is definitely not a sink or swim culture. Leadership: Strong leader all the way up to the CEO who demonstrate and articulate the vision. People: Fantastic people who enjoy being part of the team. No politics, but straight forward and direct.

      Cons

      Although people are empathetic, I'd recommend that some of the senior leaders show empathy as well. They mean well but some of their actions may not demonstrate that clearly.

      avatar
      Waystar Response
      5y
      We appreciate your feedback! We could not pursue our mission without our talented team members around the country. Waystar is a values-driven organization and our executive leadership team strives to embody our core values in all they do. We recently sent out our second Employee Net Promoter Score (eNPS) survey, in order to gather valuable feedback from our team members on how Waystar can become an even better place to work! Thank you for your thoughts on how we can improve—those will be shared with the appropriate leaders for careful consideration.
      5.0
      Aug 12, 2020

      Wonderful group of people and great experience

      Enrollment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team atmosphere was refreshing and the clients were great. I love all of my managers and how they went to bat for us. I really enjoyed my stay at this company.

      Cons

      Lots of changes and low morale later but to be expected when dealing with a Merger.

      Viewing 163 - 165 of 527 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.