Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 32 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Great leadership in our CEO and upper management." ((in 23 reviews)); "Everyone is very helpful and wants you to succeed." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Compensation is a little lower than the competition." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Feb 22, 2021

Growing fast...

Technology lead

Recommend

CEO approval

Business Outlook

Pros

Quick paced and some of the smartest people you will get a chance to work with in technology. Lot's of opportunities on various teams.

Cons

Acquisitions are always tricky to work through.

Waystar Response

5y

We’re happy to hear that you are enjoying your time at Waystar! We agree that Waystar is made up of awesome, high-performing team members who are always working to make a difference. We are a fast-moving company with a growth mindset, and we truly want to help our team members succeed. Thank you for your feedback.

3.0

Jan 19, 2021

Good work life balance, pay not competitive

Production engineer

Recommend

CEO approval

Business Outlook

Pros

Good people. Generally positive work environment. Great work life balance.

Cons

Opportunities for growth can be limited. Company is buying many other companies right now. You experience depends on which product you work on I.e which company you end up working under. Salary is not competitive for Denver and thus turnover is significant due to high housing costs in the area.

Waystar Response

5y

While we do work very hard, we know balance is important – we’re glad you experienced that during your time here. We are a fast-moving company with a growth mindset, and we love to see our team members succeed. Career development is a collaborative process and Waystar strives to empower our team members to achieve their goals and move into roles they find satisfying. We continue to invest in our team members and we are proud to be rolling out a new career pathing tool in March of 2021! Thank you for your feedback.

3.0

Jan 11, 2021

Good Job Support Could be Better

Inside sales representative skilled nursing

Recommend

CEO approval

Business Outlook

Pros

PTO, decent salary base: $38K, laid back atmosphere.

Cons

Training, support does not really exist. Peer help is a struggle. I spend more time frustrated then happy at work.

Waystar Response

5y

We strive to ensure that every team member has a positive experience at Waystar. We appreciate the work you and all of our team members do for our company. We agree that continuous training and development are key in any high-performing organization, and we aim to provide a wide—and growing—array of training resources. Thank you for your feedback.

Viewing 160 - 162 of 526 Reviews

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Jobs at Waystar

Project Scheduling Coordinator

Client Success Manager

Enrollment Support Coordinator

Business Intelligence Analyst

Waystar

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Growing fast...

Good work life balance, pay not competitive

Good Job Support Could be Better

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