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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      5.0
      Jul 1, 2021

      Big opportunity to make a lasting impact

      Associate creative director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with the most curious, smart and hardworking people. And that is from the top down. My first week on the job the CEO, Matt Hawkins, pulled my boss and I into a room and started white-boarding, encouraging a collaborative environment right from the start. Waystar is still young (the brand - 4 yrs) and with that comes opportunity. Everything we're doing is being done for the first time, so it's very exciting to be able to have a direct impact on the nurturing of the brand–from internal experiences to external campaigns. I am able to work with individual subject matter experts, wear different hats and grow continuously. The benefits are more generous than any company I've ever worked for. Working at Waystar is truly what you make of it. If you are looking for a fast-paced SaaS company, come join us in shaping the future of healthcare.

      Cons

      Heavy workload at times but management is understanding and helps to find balance.

      avatar
      Waystar Response
      5y
      Thank you for your feedback! Your growth and thought leadership are valued at Waystar and we appreciate you. We continue to support all team members to balance the pace of work with the importance of personal priorities. We welcome your continued feedback on how we can improve our culture. Again, thank you for your many contributions!
      3.0
      Mar 19, 2021

      Average company to work for. Needs training on proper meeting etiquette.

      Client support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I fully support and believe in the C-Suite leadership’s goals and vision for the future. New offices. Flexibility to work from home. Great COVID response.

      Cons

      While I feel the company as a whole strives for inclusion and diversity, there are still locations lacking diverse teams. I feel like an outcast of my team because there are regular team conversations that should never happen in a work setting. Sharing staunch political views and demeaning those who think differently is heartbreaking and uncomfortable to sit through. And just because you are not called out in a meeting for saying these things, doesn’t mean it is ok to continue to do so.

      avatar
      Waystar Response
      5y
      Thank you for bringing these concerns to our attention. We agree that ongoing training and development opportunities are critical in any organization, and we’re creating a wide range of training resources. As Waystar continues to grow, we’re fully committed to ensuring inclusion, collaboration and a sense of belonging are central to our culture. Please don’t hesitate to contact the People Team or Waystar’s Ethics Line about the matters you raised above. We’re here to support you and find ways to make your experience at Waystar better.
      Viewing 157 - 159 of 526 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.