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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      527 reviews
      5.0
      May 10, 2019

      Fast Growth with Focus on Values

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar actually cares about what it's doing in the healthcare industry. As a company, the focus is on creating efficiencies in the revenue cycle for healthcare providers, and doing so in a high-integrity way. I have only experienced a positive work culture at Waystar, as I really feel the company is interested in the professional development of their employees and maintaining a healthy work/life balance.

      Cons

      As with any company growing at Waystar's pace, there will be adjustments in the workforce. This can mean increases or decreases in resources, which will always produce knee-jerk reactions from the folks it affects. This is the cost of working for a company as opposed to working for yourself.

      avatar
      Waystar Response
      7y
      Thank you for your positive review and feedback on how we can continue to enhance our team member experience. We appreciate your thoughts and we will be sure to keep your feedback in mind as we continue to grow and continue our mission of simplifying and unifying the healthcare revenue cycle, so our clients and partners can focus on their goals, patients and communities. We know we can’t accomplish this without team members like you, so thank you for all that you do! – Susan
      3.0
      Feb 18, 2019

      Okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great atmosphere - Casual work environment - Learning and career growth opportunities - Lots of great technological changes on the horizon

      Cons

      - Poor work/life balance - Understaffed - Low salaries

      avatar
      Waystar Response
      7y
      Thanks for taking the time to leave us a note. Waystar Leadership team is very much committed to our team members which manifests into the “Pros” you listed above. And many of our team members highlight the work/life balance we provide as one of the things that like most about working at Waystar, so we are disappointed to hear your opinion doesn’t align to that. Waystar strives to be an award-winning company and in doing so, have imparted on a journey to make it happen. Company-wide cultural initiatives are under way to further engage, develop and reward our team members. We wish you the best of luck in your next career opportunity.
      4.0
      Oct 22, 2018

      Overall A Decent Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary & Benefits Work/Life Balance Hard working employees (most) that genuinely care about providing a great customer experience

      Cons

      Product - doesn't scale to meet the needs of large hospitals and health systems. Executive Leadership

      Viewing 175 - 177 of 527 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.