Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
1.0
Jul 26, 2023

Great onboarding

Recommend
CEO approval
Business Outlook

Pros

Great onboarding experience. Decent people team at organization.

Cons

Unfortunately, the leader of this specific team has caused attrition across the board. If you are looking to be a true PM, this is not the organization to be at. PMs are merely secretaries and no leadership support. Gave notice and access was turned off immediately. Director stated we should have discussed this before I submitted my notice.

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Waystar Response
2y
We are sorry to hear that you feel your experience at Waystar did not meet your expectations. Thank you for sharing your thoughts and we’ll share your feedback.
5.0
Jul 25, 2023

So far, so good!

Recommend
CEO approval
Business Outlook

Pros

I'm still relatively new to Waystar, but I have really enjoyed working here. Everyone has a great attitude, people are friendly and willing to help, prepared and ready to work. It's fast paced, but work/life balance is clearly important. Time for dr appointments or kid drop offs, etc is never a problem. Really like the management style, no micro managing, clear and open communication, and an obvious regard for individuals' careers. I'm very happy to be part of the team.

Cons

The only con I can think of is that sometimes there's a tendency to have meetings where an email would suffice, so calendars get pretty booked up and it's not always the best use of time.

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Waystar Response
2y
We are thrilled to hear you are having a great experience and we agree our team members are super and you can balance life’s priorities. We’d encourage you to share the frequency of meetings with your leader so we can work efficiently as possible. Thank you for sharing your feedback!
4.0
Jul 24, 2023

Now Hiring!

Recommend
CEO approval
Business Outlook

Pros

Collaborative, Smooth On-boarding, Helpful IT support

Cons

Not very easy to get in touch with C-level staffs directly unless in a senior role.

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Waystar Response
2y
Thank you for posting! Please reach out to your direct leader if you need to reach our executive team or contact your Strategic Business Partner if it is an HR related item.
Viewing 202 - 204 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.