Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Supportive and welcoming teams that foster collaboration. - Strong, positive culture that makes you feel part of something meaningful. - Exciting, fast-paced environment with plenty of opportunities to learn. - Tangible rewards for contributions—swag, food, financial incentives, and more. - Leadership that communicates a clear vision and encourages innovation.

Cons

- As the company grows rapidly, continuing to scale processes and maintain the personal touch will be key. - Expanding cross-team communication even further could unlock even more collaboration opportunities.

avatar
Waystar Response
5mo
We’re glad to hear that our collaborative culture, clear vision, and recognition efforts are making a meaningful impact. As we grow, we continue to scale our processes and strengthen communication to preserve the sense of community that defines Waystar. Your feedback reinforces our commitment to continuous improvement. Thank you.
5.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been here for about five months now, and the people are genuinely nice. Even during the interview process, it was wonderful to see how much importance is given to the candidate experience—so kudos to the Talent Acquisition team for that. Everyone across the different teams is very approachable and always willing to help. It’s also refreshing to work somewhere that values the employee experience just as much as the work we produce. Most of all, I love how the company truly lives its values; the CEO shows up as a real, empathetic person first and a business leader second. I am excited to see where this role will take me, and hoping this will be my long term home.

Cons

None as of right now.

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Waystar Response
5mo
We’re glad to hear that our candidate experience, values-driven culture, and leadership made a positive impact so quickly. We are committed to supporting the growth and success of every team member. Thank you for your review.
4.0
Dec 11, 2025

Consistent

Recommend
CEO approval
Business Outlook

Pros

Great benefits, hybrid work style

Cons

Frequently hire from the outside, little professional development offered unless you're a squeaky wheel

Viewing 208 - 210 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.