Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
Dec 8, 2025

Great Place to Work with Strong Growth Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Collaborative and supportive team environment * Clear career development paths and training programs * Leadership is approachable and transparent * Competitive benefits and flexible work options

Cons

* Fast-paced environment can be challenging for those who prefer slower change * Some processes are still evolving as the company grows

avatar
Waystar Response
5mo
Thank you for sharing your experience. We’re proud to foster a collaborative, supportive environment where team members can thrive. As a growing organization, our processes continue to evolve, and innovation is central to our journey. As we scale, we will keep investing in development, communication, and the resources our team needs to succeed.
4.0
Nov 13, 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good culture, good benefits

Cons

Return to office and shift to unlimited FTO from PTO, declining sales for some teams

avatar
Waystar Response
5mo
Thank you for your review! Being together creates meaningful opportunities for growth and innovation as we work to simplify healthcare payments. Our flexible time-off plan supports work-life balance and prioritizes well-being. For additional support, please contact your leader.
4.0
Nov 10, 2025

**

Recommend
CEO approval
Business Outlook

Pros

not always busy durning the month

Cons

extreme busy hour at close

Viewing 211 - 213 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.