Waystar reviews

4.2

84% would recommend to a friend

(529 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

529 reviews
4.0
Nov 13, 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good culture, good benefits

Cons

Return to office and shift to unlimited FTO from PTO, declining sales for some teams

avatar
Waystar Response
5mo
Thank you for your review! Being together creates meaningful opportunities for growth and innovation as we work to simplify healthcare payments. Our flexible time-off plan supports work-life balance and prioritizes well-being. For additional support, please contact your leader.
4.0
Nov 10, 2025

**

Recommend
CEO approval
Business Outlook

Pros

not always busy durning the month

Cons

extreme busy hour at close

3.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership Comprehensive training Hybrid Work Schedule

Cons

Low Pay Days required in office keep increasing Difficult upward mobility

avatar
Waystar Response
5mo
Thank you for highlighting just a few of the many reasons Waystar has a supportive and thriving culture. Our bi-annual surveys reflect our commitment to listening to team members and driving meaningful change. We combine salary analysis, market data, and a comprehensive benefits package to meet the evolving needs of our team. At Waystar, we believe we are better together, and through continued collaboration, we help every team member thrive on their growth journey.
Viewing 214 - 216 of 529 Reviews

Glassdoor has 551 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.