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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      526 reviews
      5.0
      Jul 5, 2023

      Employee Review

      Strategic enrollment support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accommodations are great. There is always someone to help you, if needed. Groups to connect with your coworkers all over the company ( new hire buddy system) 1 in office- 4 out of office days ( WFH) Training has been easy to follow and resources provided are easily accessible

      Cons

      The commute, even though attendance in the office is only mandatory for one day each week.

      avatar
      Waystar Response
      2y
      We appreciate your review! We value teamwork and connection. We are glad it shows up in your day to day—we want to help our new team members acclimate smoothly! Getting teams together to help us achieve our organizational goals is critical, and benefits far outweigh any negatives. Stay in touch with your leader to help balance this transition.
      4.0
      Jul 1, 2023

      Good Company

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thorough training, CEO is inspirational, great culture. You can make very good money there is you have the right opportunities.

      Cons

      Base pay is not the greatest, but average. Inernal lines of dmarcation are that clearly defined so it can lead to wasted time in trying to create sales opportunities. Also, formal training is great, but needs to include more OJT and practical training. There is a heavy emphasis on KPIs and metrics. If you're a sales person who likes to go out and meet clients this may not be a good fit.

      avatar
      Waystar Response
      2y
      Thank you for posting. We strive to make Waystar a great place to work, providing you the tools and benefits to make it happen. We hope you had the chance to provide your leaders feedback during your time here. Waystar works with clients of all shapes and sizes across the country, and with our rapid growth, aim for better structured processes. We are always looking for the chance to improve team member and client satisfaction, on top of the outset training we provide for new hires and frequent trainings for seasoned team members!
      3.0
      Jun 28, 2023

      Great leadership and work environment but the company is cheap.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Directors and VPs are great, they care about your success and try to help all they can. Great place to start off and get some experience.

      Cons

      Unfortunately, the downfall of the company will be that it is cheap. The other reviews aren't wrong, it is hard to get a penny out of the company. Even with good mid-leadership, they are bottlenecked by the higher-ups on budget and unfortunately can't help much. People are stretched pretty thin. Even though they say they are hiring, new team members are too few and far between, mostly because of the below-market salaries.

      avatar
      Waystar Response
      2y
      Thank you for your feedback. Our leaders work hard to ensure that everyone has an equal opportunity for success across the company. We are happy that has been a part of your experience. We are proud of our competitive rewards package that includes compensation, benefits, time off, wellness and training opportunities. We participate in benchmarking studies and make investments to meet the needs of team members each year and 2023 has been the most robust package yet! We also leverage external compensation data and resources to understand current market trends and are focused on hiring to support our growing company. Please reach out to your direct leader to further discuss satisfaction with your current role, salary, or rewards. Thank you for posting!
      Viewing 211 - 213 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.