Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
3.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

While I worked there they appeared to be very employee focused, which compensated for the lower than average compensation.

Cons

I left Waystar due to a vague RTO plan, lower than average compensation, and limited opportunities to work with new technology. I thought I left on good terms, having had nothing but glowing reviews throughout my employment and receiving a strong counter-offer when they tried to retain me. As part of my exit interview I stated that my primary reason for leaving was compensation, but had they paid me what they counter offered I never would have even shopped around. I suggested they pay people what they are worth up front instead of waiting until they are leaving if they want to retain them. A year and a half later I was approached by a recruiter for the same type of role at Waystar at a more competitive salary and considered returning. The recruiter took my information to Waystar and was told that they couldn't even consider me. On paper, I'm the perfect candidate since I had done exactly this role just recently. Familiar with the tech stack, culture, everything. No onboarding necessary. But they wouldn't even talk to who they previously considered a "strong performer". Apparently blacklisted for giving constructive criticism about management. That place is a shell of what it used to be.

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Waystar Response
2y
Thank you for sharing your experience and your interest in rejoining Waystar. Without more information, we can’t directly respond to your situation, but if you’d like to discuss, please reach out to peopleteam@waystar.com
5.0
Jul 13, 2023

Excellent Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work. Management and leadership treat their people with respect and fairness and there are lots of options to grow with the company.

Cons

Remote work has its drawbacks.

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Waystar Response
2y
Our people definitely make Waystar special and demonstrate our values. We agree that having team members that live near an office benefit from working closely together and have started to rollout plans where we have a hybrid work model. Please reach out to your direct leader if you need extra tools, resources, or accommodations while you work remotely. Thanks for posting!
4.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits

Cons

Hard to get good raises without moving to new teams

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Waystar Response
2y
Thank you for your feedback! Please reach out to your direct leader or Strategic Business Partner on questions or concerns over compensation and career development.
Viewing 208 - 210 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.