Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
May 19, 2023

Great Place

Recommend
CEO approval
Business Outlook

Pros

Waystar cares about their people and their clients. They are always trying to improve the culture and make sure everyone has a healthy work/life balance.

Cons

Growth potential can be rough and they are beginning to discuss a hybrid work environment.

avatar
Waystar Response
3y
Thank you for sharing your thoughts. We will be rolling out a new talent system this year in order to improve team member career development and growth. Please meet with your direct leader to discuss your path and how we can help you reach your career aspirations.
5.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The environment, people, and company culture. This has been the best place I have worked at, and absolutely love it. Everyone is so supportive and really does embody the waystar values.

Cons

In my specific position, the opportunity for advancement is a bit unclear due to the reporting structure and size of the team.

avatar
Waystar Response
3y
That is wonderful to hear! We are thrilled you are enjoying our culture we all work so hard to create. Please work with your direct leader to determine potential career paths leveraging your skillsets. Feel free to reach out to your Strategic Business Partner for more support.
2.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Waystar has a great vision for being prominent in the healthcare industry.

Cons

Leadership is very out of touch with employees. There is severe distrust with them. There are often policy changes, specifically surrounding work from home, that do not align with the values that they are constantly referencing. I will be looking for a new position immediately.

avatar
Waystar Response
3y
Thank you for your feedback. We are happy to hear you recognize our mission of making a brighter future for healthcare providers. We understand transitions can take time to adjust to and we encourage you to keep open communications with your leaders.
Viewing 220 - 222 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.