Waystar reviews

4.2

84% would recommend to a friend

(529 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

529 reviews
4.0
Aug 8, 2025

It's not just writing user stories

Recommend
CEO approval
Business Outlook

Pros

Product gets pulled in lots of directions and has to fill in to do whatever's needed across the SDLC. I get the chance to do a lot more than just write user stories. I like that, but it's not what everyone is looking for.

Cons

Product has a lot of room to make improvements and to mend untended relationships with other departments (especially engineering).

avatar
Waystar Response
7mo
As we continue to grow, we remain committed to innovation and creating meaningful impact—both in the market and within our team. Cross-functional collaboration is a key focus, and we encourage you to continue to share your insights through our bi-annual engagement surveys so we can build an even better environment together. We encourage you to work closely with your leader to establish workflows that are efficient and aligned across the business. Thank you for your post!
5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture, leaders practice what they say Lots of smart people moving to the same goal

Cons

Growing pains of becoming an enterprise level company from a successful startup.

avatar
Waystar Response
7mo
We’re proud of our values-driven team and their alignment with our bold mission to simplify healthcare payments. As we continue to scale, our team members’ continued feedback helps us identify opportunities to make Waystar an even better place to work. Thank you for posting!
5.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Very flexible with time off and always puts people first, Catered lunches, I feel heard if I have an issue, very knowledgeable coworkers

Cons

Forced training in another city with no chance of picking when

Viewing 226 - 228 of 529 Reviews

Glassdoor has 551 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.