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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      91% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      527 reviews
      4.0
      Jan 9, 2023

      A Good Career Change

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is straight and to the point with you. This is the first time that constructive criticism didn't hurt my feelings. We have really great team leads that know how to cultivate a healthy team dynamic. The training program here is also amazing. Shout-Out to my NHO trainer. I couldn't have gotten through that first month without her. Training with my team lead is also going great. I'm motivated to work harder every single day, and have no doubt that I'll come up to speed with everyone else within the next couple of months. I also love how much support you get in terms of career growth. Waystar makes it clear that you need to work hard for it. However, the resources to get from point A to point B are literally at your fingertips. The best thing for me is that you can literally come from any background or career sector to work here. You just have to be willing to learn something completely new. I'm motivated more than I have ever been to succeed.

      Cons

      Pay could be more competitive, as well as benefits. Waystar Welcome (very first week in the company) could use a little more work. It was very tiring and jam-packed with too much information (easy to get confused). For example, I had no idea that this program was going to be remote until the night before - it's also great that Waystar sent the tech I needed to set up my home office, but it was a shock when I received all of that at the very last second. In addition, we had been introduced to so many people in such a short amount of time. I forgot their names and wish there was a company-wide organizational chart to reference.

      avatar
      Waystar Response
      3y
      We’re happy to hear you’re enjoying your time at Waystar! We strive to make your first day and every day after a caring, supportive, and informative experience and will continue investing in our team members. Your feedback about Waystar Welcome is appreciated! Our goal is to ensure that team members receive the support they need from day one but not overwhelm you. If you have any other suggestions, please submit them to your manager, to your strategic business partner, or anonymously through the ethics line.
      5.0
      Jan 3, 2023

      Great Company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love this company. People are very Friendly and helpful. Great benefits .

      Cons

      Salary is low and below standard.

      avatar
      Waystar Response
      3y
      Thank you for your feedback. We are glad to hear the positive feedback!
      4.0
      Jan 2, 2023

      Not bad, could be worse

      Trading partner support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall a good work environment. It's nearly mostly remote and it's not dramatic or hectic. Very little micromanagement. Good PTO as well.

      Cons

      Low pay! The pay is well below industry standards. Also, they are too accommodating towards clients while also not having high performance standards for employees.

      avatar
      Waystar Response
      3y
      Thank you for your feedback. We are glad to hear that you appreciate the environment and company culture we have worked so hard to build here. Thank you again for the feedback and for all you do at Waystar. Waystar strives to compensate team members fairly. We leverage compensation data, market analysis, and experience as ways to stay current on market trends. We dedicate resources to deepen our understanding of different job markets and compensation across said markets. We are also looking at total compensation by improving benefits and PTO. Your feedback is appreciated!
      Viewing 244 - 246 of 527 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.