WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 26, 2022

cheap

Recommend
CEO approval
Business Outlook

Pros

Middle management is very kind and understanding and work environment is healthy.

Cons

Very poor raise increases company wide. No room for growth. Average annual wage increase is only 1% (not even keeping up with inflation). They make it impossible for anyone to stay and grow with this type of policy. They have record profits and continue to cut benefits and pay making you feel very unappreciated as an employee.

1.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits such as PTO and health care coverage are good. You can get certifications.

Cons

Everything else. Prepare to be be put in the roulette wheel for calls. What you get no one knows. Your metrics will be held against you whether it is productive available work, or the busy work that can potentially be a greater part of the hour. Prepare to cold call for long stretches of time- and that will be held against you. In times of scarcity, prepare for layoff. In times of plentiful work, prepare for "Mando" overtime. This was ongoing for 10 months. If you do not do it, it is held against you. Even if the management was late to the game on the request in the month. Prepare to talk nonstop for your shift. You will be exhausted. This company loves to micromanage to the fullest extent of the word. Hope you are competitive. Everything is a competition here. They pose it as friendly competition, but is it really friendly if everyone is scrambling for the available work. This should be a great place to work. That is in theory alone as operated currently. I would have ranked things lower than 1 star, but the system wouldn't let me.

2.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

The overall pros of working at this company manifest depending on what team you are on. Avoid Analytics or marketing roles here at all*** costs. -Decent WLB -Free Snacks -A "name" on your resume

Cons

A morgue lacking in culture, values, and innovation. The tech infrastructure is a continual maelstrom of errors and backend glitches. There is perpetual confusion amongst internal teams on how internal technologies work, resulting in even larger errors and further encouraging a negative feedback loop. Automation is generally not a consideration even in iterative processes for fear of custom client asks (get good engineers, build a validator). Some managers in Analytics will not even know Python is, a reveal into how utterly lacking and behind the place is in terms of their tech people. More generally, across all teams, the people here tend to be overworked and cannot afford improvement due to tight deadlines and lofty understaffing. Furthermore, there is a culture of "old blood"- newcomers beware of a non-innovative company. Good ideas will be turned down. Most people have been around for years and have not kept up with the shifting industry. On top of that, the culture overall is exceptionally business-oriented and bureaucratic. Your team members will not ask how your weekend went, rather they will jump straight into "business". Forget about getting to know your coworkers at a personal level. People also tend to have inflated egos because they work at "WebMd", a recognized name, while oblivious to the mundanity of their work and the prosaic nature of the business. Overall, the culture is complete garbage, the people are too overworked, and the work itself does not account for the name. You will not do your best work here, and should you want to make something of your resume, just avoid this place all together. If you are just looking for a job though, and you're patient, then this will do. Think of it as a stepping stone or the place you go to let your career die.

Viewing 154 - 156 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.