Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Webster Bank?

63% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 28 reviews)); "Ties in with the great culture." ((in 25 reviews)); "Good Benefits for Full time employees." ((in 22 reviews)); "Good work/life balance" ((in 14 reviews)); "Health benefits are reasonable and friendly employees" ((in 11 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 27 reviews)); "Some managers are a bit too pushy when it comes to sales but the overall philosophy is good." ((in 19 reviews)); "Low pay compared to comparable companies and positions" ((in 18 reviews)); "Bad inexperienced upper management, bank charges illegal fees" ((in 6 reviews)); "Incompetent Manager and Assistant Manager at Branch Level, Favoritism and Nepotism Supported by market level management." ((in 6 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

63% would recommend to a friend

(449 total reviews)

John R. Ciulla

84% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

4.0

Nov 4, 2016

A solid company with competitive products, and a great family business narrative.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive culture. People are empowered to do the right thing for customers. Community oriented. Encourages volunteerism. Less sales pressure than larger banks. Good products oriented to working class folks and small businesses.

Cons

Staffing model is a little light. Health plan is poor. Some aging legacy software needs updating.

2.0

Nov 3, 2016

branch manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

holidays, people, non commission, atmosphere, meetings

Cons

long hours, understaffed, lots of sales pressure, politics

3.0

Oct 28, 2016

Short and sweet

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Lots of training courses Great ppl Approachable management Genuine comradery Free tea/coffee/water Volunteer events Courses to help career advancement Transparency with HR

Cons

Commission structure is unfair! Pushy sales just like Wells Fargo- the difference is you aren't forced to commit fraud just for a sale Competition between employees within the same branch. Watch your back on a day off- your client that you've been working with all along may get snatched up by a co-worker within your branch. Cut throat competitive environment

Viewing 376 - 378 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Manager, Onboarding Manager

Region Relationship Banker 1

Associate, Collections