Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Webster Bank?

61% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 29 reviews)); "Ties in with the great culture." ((in 21 reviews)); "Good Benefits for Full time employees." ((in 20 reviews)); "The pay is decent." ((in 15 reviews)); "Good work/life balance" ((in 13 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 28 reviews)); "Some managers are a bit too pushy when it comes to sales but the overall philosophy is good." ((in 19 reviews)); "Bad inexperienced upper management, bank charges illegal fees" ((in 6 reviews)); "Incompetent Manager and Assistant Manager at Branch Level, Favoritism and Nepotism Supported by market level management." ((in 6 reviews)); "bonus is always hit or miss" ((in 5 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

61% would recommend to a friend

(449 total reviews)

John R. Ciulla

82% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

4.0

May 11, 2015

Internal Audit

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

Big bank operation with local bank focus on employees and customers - the best of both worlds!

Cons

Having to travel I 84 to get to locations is not convenient or sensitive to work life balance.

4.0

May 8, 2015

Good work experience

Personal banker

Recommend

CEO approval

Business Outlook

Pros

I believe your attitude and happiness at Webster Bank all depends on who your manager is. I was lucky enough to be in a couple branches with great management as well as cool coworkers (for the most part). I never had any problems with my benefits but I am generally in good health so I didn't have to use them as much. I believe they have 401k matching too. Make sure you AT LEAST put in that amount or you're giving away free money.

Cons

Working Saturdays, new 'extended' banking hours, if you work in the branch its all about sell sell sell.. but building relationships with the customers helps out with that.

2.0

May 7, 2015

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Freedom to explore ideas and implement new concepts was present with little buy in needed as long as the status quo was not impacted.

Cons

Very little to no recognition for work done that improved quality or efficiency. Very poor merit increases, if any. Some very terrible managers.

Viewing 409 - 411 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Region Relationship Banker 1

Banking Center Relationship Banker 1

Manager, Onboarding Manager