Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Webster Bank?

63% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 31 reviews)); "Benefits and people are good" ((in 24 reviews)); "Ties in with the great culture." ((in 19 reviews)); "Good work/life balance" ((in 16 reviews)); "Great training when you come on board but in the branch they treat new employees like they are invisible." ((in 9 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 28 reviews)); "Beurocracy with managers who have little potential to move up and thus keep everyone in place." ((in 20 reviews)); "Low pay compared to comparable companies and positions" ((in 18 reviews)); "The hours are long." ((in 5 reviews)); "bonus is always hit or miss" ((in 4 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What are the top reviewed Webster Bank locations?

Waterbury , Southington , New Britain , New York , Hartford , Boston , New Haven , White Plains , Stamford , Bristol , Jericho , Southbury , Wallingford , Brooklyn , Bridgeport , Cheshire , Astoria , Yonkers , Milwaukee , Danbury , Fairfield , Norwalk , Ridgefield , Shelton , Wilton , Enfield , Manchester , Windsor , Providence , Brockton

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Webster Bank

Webster Bank reviews

3.5

63% would recommend to a friend

(449 total reviews)

John R. Ciulla

84% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

1.0

Mar 2, 2024

Nuts

Manager

Recommend

CEO approval

Business Outlook

Pros

I can’t think of one except my last day

Cons

Hours Goals Berating employees No respect for anyone

2.0

Feb 23, 2024

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros at this time

Cons

Poor management Low pay Low opportunity for growth

4.0

Feb 18, 2024

Overall, recommended.

Undisclosed

Recommend

CEO approval

Business Outlook

Pros

Full benefits which are good, but can be expensive. PTO is a huge plus. Unlike what you will find hardly anywhere, especially the amount provided the initial year hired. Career growth potential. Many positions offer flexibility. Overall, salary seems. Bonuses are generous when fully funded.

Cons

There is so much communication (due to past low reviews on this topic) in order to make it appear as if they are being transparent, but there are many important topics not communicated at all or very late that severely impact the individuals' jobs. Aside from communication, there are other areas that feel ingenuine, such as profits vs bonus payout. All year employees are told that the profits are better than anticipated, then during incentive payout discussions-- employees are told the bonuses are unable to be funded to the standard amount (5% non-exempt / 10% exempt) because the company didn't meet its financial goals. HR staff is constantly changing which results in uncertainty when needing to broach certain topics. Management is inconsistent. Some leaders provide ample opportunity to their employees while other employees are left with little to no opportunity because the manager does not inform of available opportunities.

Viewing 82 - 84 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1

Region Relationship Banker 1