Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Webster Bank?

61% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 30 reviews)); "Ties in with the great culture." ((in 22 reviews)); "Benefits and people are good" ((in 20 reviews)); "Good work/life balance" ((in 16 reviews)); "Treat their employees nice" ((in 10 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 26 reviews)); "Beurocracy with managers who have little potential to move up and thus keep everyone in place." ((in 20 reviews)); "Low pay compared to comparable companies and positions" ((in 16 reviews)); "Bad inexperienced upper management, bank charges illegal fees" ((in 6 reviews)); "bonus is always hit or miss" ((in 5 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

61% would recommend to a friend

(449 total reviews)

John R. Ciulla

82% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

2.0

Aug 5, 2023

very disappointed

Moc

Recommend

CEO approval

Business Outlook

Pros

People were good at being fake to your face.

Cons

after a loyal 15 year career at Webster I was never given a chance to come back after my position went away. I never felt more unappreciated. Not the kind of company I'd like to work for again.

3.0

Nov 21, 2022

Hopefully things get better

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues Open to hybrid work environment

Cons

NOTE: Recent merger may have some impact to this current experience Little to No Apparent Strategy Confusion if who does what Bifurcation in both banks' culture; culture training seems like a check the box exercise Behind in mindset; feels like a bank from 30 years ago

2.0

May 19, 2022

COVID was not pretty

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

- Work life balance was a plus

Cons

- The environment changed substantially once covid hit, the tone in the company went sour, people weren't as friendly and willing to help, the things they prided themselves on no longer existed, upper management went awol -during the merger many people got demoted and communication was often blind siding -was not "encouraged" to work from home, you were looked down upon if you did despite being told you can - HR was shady

Viewing 16 - 18 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Region Relationship Banker 1

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1