Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Webster Bank?

61% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 30 reviews)); "Ties in with the great culture." ((in 22 reviews)); "Benefits and people are good" ((in 20 reviews)); "Good work/life balance" ((in 16 reviews)); "Treat their employees nice" ((in 10 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 26 reviews)); "Beurocracy with managers who have little potential to move up and thus keep everyone in place." ((in 20 reviews)); "Low pay compared to comparable companies and positions" ((in 16 reviews)); "Bad inexperienced upper management, bank charges illegal fees" ((in 6 reviews)); "bonus is always hit or miss" ((in 5 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

61% would recommend to a friend

(449 total reviews)

John R. Ciulla

82% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

3.0

Oct 28, 2015

Banking has changed

Vice president/banking center manager

Recommend

CEO approval

Business Outlook

Pros

Vacation and Holidays off, No late nights, people are friendly

Cons

work - life balance, long hours ( not bankers hours)

4.0

Jun 17, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training experience, room for growth, opportunity to meet many members of the community. Awesome sales experience and finance-related knowledge gained.

Cons

There was always a ton of gossip amongst the branches, many of the workers were not too motivated, there was not too much foot traffic in my branch, so most of my time was spent cold calling for potential business accounts, which was like pulling teeth.

3.0

Apr 5, 2015

satisfactory

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

all employees are really nice and helpful.

Cons

highly sales aggressive. not much scope for growth.

Viewing 25 - 27 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Region Relationship Banker 1

Manager, Onboarding Manager

Banking Center Relationship Banker 1